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Bluetooth Mouse Losing Connection–Fixed

imageFor the last few years I have been using the Microsoft Wireless Notebook Presenter Mouse 8000 and absolutely love it. I got it as a gratuity for participating in a focus group. I love that it is responsive and gives me the ability to control PowerPoint or media controls while giving a presentation to a client.

My one frustration with it has been that it would randomly lose connection to the computer when using my laptop’s internal Bluetooth adapter instead of the included USB Bluetooth dongle. I don’t want to keep up with the USB dongle…I want to use the internal Bluetooth. But I also want the mouse to always work. I had done internet searches on a couple of occasions to no avail…until recently.

A couple of months ago I did another search and came across an article where someone had been having the same issue and had a potential fix to the issue…she nailed it. The issue is that the computer is turning off Bluetooth to save power. The fix is really simple.

Open up Device Manager, then open up Bluetooth Radios.


Double click your Bluetooth adapter to view properties, then switch to the Power Management tab. Uncheck the box for “Allow the computer to turn off this device to save power”.


After unchecking that box, I have not had an issue with the mouse losing connection in over two months. Problem solved. Big time thanks to Sheryl Canter for posting the fix in the article linked to above.

April 6, 2011 Posted by | Misc, Windows 7 | 3 Comments