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Jarvis's Ramblings

Bluetooth Mouse Losing Connection–Fixed

imageFor the last few years I have been using the Microsoft Wireless Notebook Presenter Mouse 8000 and absolutely love it. I got it as a gratuity for participating in a focus group. I love that it is responsive and gives me the ability to control PowerPoint or media controls while giving a presentation to a client.

My one frustration with it has been that it would randomly lose connection to the computer when using my laptop’s internal Bluetooth adapter instead of the included USB Bluetooth dongle. I don’t want to keep up with the USB dongle…I want to use the internal Bluetooth. But I also want the mouse to always work. I had done internet searches on a couple of occasions to no avail…until recently.

A couple of months ago I did another search and came across an article where someone had been having the same issue and had a potential fix to the issue…she nailed it. The issue is that the computer is turning off Bluetooth to save power. The fix is really simple.

Open up Device Manager, then open up Bluetooth Radios.

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Double click your Bluetooth adapter to view properties, then switch to the Power Management tab. Uncheck the box for “Allow the computer to turn off this device to save power”.

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After unchecking that box, I have not had an issue with the mouse losing connection in over two months. Problem solved. Big time thanks to Sheryl Canter for posting the fix in the article linked to above.

April 6, 2011 - Posted by | Misc, Windows 7

3 Comments »

  1. my BT radio does not have the Power Management option. It is an Asus motherboard P8P67 with an Atheros BT radio. So, I cannot apply this fix. Would anyone know an alternative way to set this BT Radio power management? A registry entry somewhere?
    Any suggestion highly appreciated!
    Rgds, Agile.

    Note: also posted the same question with the original solution post (http://sherylcanter.com/wordpress/2010/01/bluetooth-mouse-losing-connection-no-more/comment-page-2/#comment-1151)

    Comment by Agile | February 27, 2012

  2. Sorry, I don’t know of another solution…once I got mine fixed and uploaded the blog post I haven’t thought about it much since!

    Comment by Jarvis | April 9, 2012

  3. Thanks for the comment. In the mean time I’ve not been able to find a solution. The workaround applied was digging up the USB dongle provided with the keyboard. This dongle can be used in some sort of ‘semi’ (?) Bluetooth mode. In this mode, the dongle will not provide any other functionality than hooking up the mouse and keyboard.
    Rgds, A.

    Comment by Agile | April 10, 2012


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