Chinese Restaurant
Last night I had Chinese take-out for supper. When I called to place the order, I had a menu in front of me, so I told them the number on the menu, in this case is was something like C13…combo meal 13. The lady sounded a little confused, so I said the number again. At that point she told me that their restaurant didn’t order by the number.
Hmmmm. A Chinese take-out restaurant that doesn’t order by the number? This may be completely groundless, but my trust factor for that restaurant immediately went down. But I went through with the order and requested the General Tso’s chicken meal.
My logic for why my trust factor went down may be flawed, but in this case it was accurate. The food simply was not as good as the “order by the number” Chinese restaurants that I’ve been to.