The Realm of the Verbal Processor

Jarvis's Ramblings

Sinus Garbage

About once a year, I come down with some sinus garbage that knocks me out cold. This week has been it. It started as basic allergy like symptoms…then sinus headache…then fever…then chills…then sore throat…then all over body aches. This week has really been murder. Went to the doctor this morning. I think over the course of the last few years I have visited every doctor in the practice with this issue. Got my antibiotics…Azithromycin is my friend. Hopefully I’ll start making a turnaround tonight. Boy do I ever hope so.

February 14, 2008 Posted by | life | , , | Leave a comment

Minnesotans for Global Warming

Dang funny video! My favorite quotes:

  • “if we had some global warming, it wouldn’t be 20 below”
  • “set the flamingo free”
  • “turn our snow shovels into lawn chairs”
  • “just think, Northern Canada would even be inhabitable, not to mention Northern Minnesota”
  • “maybe we’ve got alligators, nah…muskies would eat ’em”
  • “yeah, cute cold blooded killers”
  • “I’d make you a fur coat…we gotta do something with all them dead polar bears.”

February 12, 2008 Posted by | comedy | , , | Leave a comment

Blackberry Outage

No this post isn’t going to have much in the way of anything technical about the Blackberry outage that covered North America today. This is a tribute to a great piece of writing.

On the FoxNews website, there was an article about the outage. It included the opening quote, ““CrackBerry” addicts were looking for thumbthing to do late Monday …”

It may be dumb, but I was laughing hysterically…looking for thumbthing to do…excellent!

February 11, 2008 Posted by | comedy | , , | Leave a comment

Cracking Passwords

When I arrived in Oklahoma on my trip to my cousin’s funeral, one of the big tasks was getting into my cousin’s computer. She had left it turned on and locked. She had changed the passwords for every administrator account on the computer to passwords that no one else knew. In particular, there were four programs running on her computer that my aunt was really wanting to be able to see what was on her computer screen. We figured one was probably a web browser, one was her instant messenger program, one was possibly her Bible program, and the fourth was an unknown.

Since I am the computer guy, they asked me to see if I could get into it. Because we didn’t know the password to any of the admin accounts, it wasn’t possible to simply change the password and log in. We also didn’t want to shut the computer down, because that would lose whatever was on her screen. That left us with guessing passwords. Over the course of two days, we probably entered three hundred potential passwords…everything we could think of related to Christianity, Lutheranism, her EMT studies, her boyfriend, other family members, birthdates, as well as some of the more common simple passwords (qwerty, 12345, asdfjkl, the word “password”, admin, a blank password, her username, etc). All to no avail. (BTW…side note…if your password is any of the common ones listed, don’t bother…anyone wanting to get into your computer will be in it within half an hour anyway. Change it to something that will actually be useful. Personally, my passwords are typically sentences…around 24-35 characters.)

I had let my aunt know that a Plan B…if we couldn’t guess the password…was to shut it down and I’d take the hard drive out, pull off the password files (SAM database and System registry hive), and crack the password offline. On Friday night we got to that point. I threw the drive into an external USB enclosure, and pulled those two files out of c:\windows\system32\config. I then downloaded and installed Cain on my computer and started the cracking process. The initial pass did not crack the password, so I loaded a dictionary file that I have used when doing password auditing for the organization I work for. That dictionary file has 1,425,824 “words”…essentially any combination of characters that you want to run through a password cracker. I don’t remember where I got the original version of that file, but it is an almost 16MB text file. Less than ten minutes later, we had her password…laryngoscope. Definitely not one that we would have guessed any time this year.

That leads me to another statement. If you don’t maintain physical security of your computer…you have no security. I couldn’t guess Carrie’s password, but once I took the hard drive out, I had all of her files within minutes. Now…if the files are encrypted…that’s a whole different ballgame. Without the encryption key, I’ll never read the files.

February 10, 2008 Posted by | computers, tech | , , , | 2 Comments

Trip to My Cousin’s Funeral

When I found out last week that my cousin Carrie had died, I assumed that I wasn’t going to be able to afford to go. My first looking at flights seemed to confirm that…they started at $640 and went up sharply from there. NO way I could afford that on my missionary salary! Then I came across flights from Sanford FL (just north of Orlando) to Wichita through Allegiant Airlines. Total cost of my flight was $96…and no…I didn’t leave off a number…it was under $100.

I spent a lot of time with my Aunt and her family. Got to spend time with my cousin Robert (Carrie’s brother) and Robert’s wife Karoline who I’ve never had the opportunity to really talk with. I really enjoyed spending time with them. My aunt asked me to speak at Carrie’s memorial service. That was truly an honor. I was happy to do so.

Robert and Karoline had just gotten there. Robert was playing bass guitar for a punk/hardcore/thrash band that was in the midst of a tour of Europe when he got the call (honestly not sure if that link is the band he was touring with…he plays with a few bands). Karoline spent twelve hours getting in touch with him and getting him a flight back home.

Robert and I have joked (sort of joked…partially serious) about applying for The Amazing Race. We are opposite on almost everything you can imagine. Politics, religion, height, appearance, vocational choice, amount of body art, diet…name it…we are probably opposite. I have to imagine the producers would at least consider us…they would be expecting big fights which would make for great “reality TV”. Funny thing is that we get along really well.

February 10, 2008 Posted by | life, relationships | , , , , | Leave a comment

My Cousin Died

Got a phone call yesterday from my brother. First two sentences: What are you doing? You might want to sit down.

My 28 year old cousin from Oklahoma\Kansas died. She died Thursday morning in her apartment in Wichita. She was found by her boyfriend on Saturday. My aunt said that she believes the cause of Carrie’s death was SUDEPSudden Unexplained Death in EPilepsy. She apparently died Thursday morning as she was getting ready for work. Her death was covered by KWCH. My aunt was interviewed by the station as part of their story.

Carrie CollinsCarrie had been on epilepsy medication her entire life. As a result of the epilepsy medication, she was developmentally behind her age. A few months ago she went off of all medication. In those months she became what my aunt referred to as normal. She was like a brand new person that my aunt was very much enjoying getting to know. It was the first time that the two of them had been able to interact on an adult level.

Cut short.

Yes, we will miss her. Yes, we are in a bit of shock. I wish I had gotten the chance to meet the “new” Carrie, however I am comforted in knowing that she had a secure relationship with Jesus, and as a result, she is actually more alive now than she has ever been. She is in the presence of the Lord that she wanted to serve as a medical missionary. (She had just passed the EMT national registration test a few weeks ago.) Her race is finished.

Please pray for my Aunt Sue and her husband Roger, Carrie’s brother Robert, Carrie’s dad Robert, and Carrie’s boyfriend Curtis. Those are the ones who are the most intimately affected by her death.

February 4, 2008 Posted by | Jesus, life | , , , , , , | 1 Comment

SCCM SQL Cluster Problem

Earlier this week I had an issue with backing up SCCM that was because Kerberos was not enabled on the cluster. Got that fixed, but I was noticing other things on my SCCM server that just didn’t seem right. (Instructions for how to enable Kerberos are in the link above.) In particular I noticed that my Site System Status was red. In looking into this I saw where SCCM was referencing the SQL cluster nodes directly…not the SQL cluster. That’s not good. So I took a look at the Site Systems (under Site Settings), and here is what I saw:

Bad SQL 

What you see here is that the SQL cluster does NOT hold the site database role. That role is held directly by the SQL nodes. What happened was that although Kerberos must be enabled on the cluster for normal SCCM operation, the pre-req checker apparently does not check for this. As a result it allowed the install to go through and ended up installing directly to the nodes instead of to the SQL cluster…because it could not see the cluster since Kerberos was not enabled on it. Anyway…all of that said…it’s a major problem. Site Status is red. Who knows what would happen in the event of a SQL node failover.

So I got to thinking. I’m pretty sure the problem is a result of the database being created on the SQL server before Kerberos was enabled. In theory, I should be able to move the DB elsewhere, then move it back (now that Kerberos is enabled) and everything would be lovely again. Nice theory. But will it work? Enough thinking…let’s find out.

I moved the DB to a SQL named instance on the same server using the instructions found here. [Note…at the time of this writing there is a mistake in the instructions. Between steps 2 and 3 should be a step about actually going into SQL server and detaching and attaching the site DB. I reported it, and Microsoft acknowledged that it is missing and it will be fixed in the next update of the documentation.] After bringing up SCCM on the named instance, I shut it back down and used the same process to move it back to the default instance. Here is what it looks like now:

Good SQL 

Note that the site database role is on the SQL cluster now. The two nodes are still in the list, but they have no roles associated with them. Right clicking them does not give an option to delete. According to Wally Mead and Stan White, those two should age out of the system after 30 days. The very nice thing is that my Site Status is now a lovely shade of green.

I reported this issue as a bug in SCCM. Got a great response from Wally Mead. He assigned it to the SCCM SP1 team for possible inclusion in SP1. Very cool!

February 1, 2008 Posted by | ConfigMgr | , , , | 6 Comments

Closed Captioning

I had a dentist appointment this morning. My dentist has flat panel TVs mounted to the ceiling directly above the chair so that while you are getting your teeth cleaned/drilled/pulled/etc you can watch TV. All of them are muted with the closed captioning showing at the bottom.

So while I’m in the chair this morning, I’m watching the news. Every time they would reach the end of a segment and head to commercial, the closed captioning would read:

“adlib teaser. [a bunch of gobbledy-gook]   fade to black” 

Essentially, what they were pushing to the CC feed was what was going to the teleprompter for the newscasters to see. It was amusing to watch them adlibing a teaser for the next segment and then the screen fading to black right after reading those instructions on the screen.

January 31, 2008 Posted by | comedy | , , , , | Leave a comment

SCCM Backup Issues

For the last week I have been attempting to back up my SCCM server before it goes into production. The backup has been failing, so I have been in major “trouble shoot” mode. Basic scenario is this… SCCM is installed on a VMWare virtual machine. The SQL database is offloaded to a clustered SQL server. When the backup ran, it would fail after about five seconds and leave the following four lines in the smsbkup.log.

>>>>>>>>>>>>
Info: Sending message to start the SQL Backup…
Couldn’t connect to \\SQLcluster registry
STATMSG: ID=5049 SEV=E LEV=M SOURCE=”SMS Server” COMP=”SMS_SITE_BACKUP” SYS=SCCMserver SITE=LHT PID=3400 TID=924 GMTDATE=Wed Jan 23 19:21:16.539 2008 ISTR0=”” ISTR1=”” ISTR2=”” ISTR3=”” ISTR4=”” ISTR5=”” ISTR6=”” ISTR7=”” ISTR8=”” ISTR9=”” NUMATTRS=0
Error: Failed to send start message to the SqlBackup.
>>>>>>>>>>>>

I re-confirmed that the SCCM server’s machine account was in the admin group on the SQL server. I also knew that I had already taken care of the SPN registration issue, so I posted on the Technet SCCM forum. In hindsight, Stan White (a moderator on the forum) nailed the answer on his first reply…I just misunderstood what he was saying. After much other troubleshooting, I realized that if I started a cmd prompt as local system, I was able to map a drive to the administrative shares on the SQL server nodes as local system, but I was NOT able to map a drive to the cluster. (i.e. SQLcluster is made up of SQLserver1 and SQLserver2. I was able to map to \\SQLserver1\c$, but was not able to map to \\SQLcluster\c$.) This led me to search Google and found this thread (and Ragnar’s post in particular) which put me in the right direction…the direction that Stan specifically pointed to.

The root problem is that Kerberos authentication was not enabled on the cluster. When Kerberos is enabled on the cluster, it publishes the cluster name to Active Directory. Until that is done, the server name “SQLcluster” does not exist in AD…so it can’t be communicated with via Kerberos. I found a few articles that talk in more detail about how to enable Kerberos on the cluster here, here, and here.

After our DBA enabled Kerberos on the cluster last night, I was able to get a successful backup. Now I can move on to other things.

I’d like to acknowledge that my friend Tim is the one who asked a couple of key questions about authentication that caused me to find Ragnar’s post above.

January 30, 2008 Posted by | ConfigMgr | , , , , , | 2 Comments

Chinese Restaurant

Last night I had Chinese take-out for supper. When I called to place the order, I had a menu in front of me, so I told them the number on the menu, in this case is was something like C13…combo meal 13. The lady sounded a little confused, so I said the number again. At that point she told me that their restaurant didn’t order by the number.

Hmmmm. A Chinese take-out restaurant that doesn’t order by the number? This may be completely groundless, but my trust factor for that restaurant immediately went down. But I went through with the order and requested the General Tso’s chicken meal.

My logic for why my trust factor went down may be flawed, but in this case it was accurate. The food simply was not as good as the “order by the number” Chinese restaurants that I’ve been to.

January 30, 2008 Posted by | comedy | , , | Leave a comment

One reason I hate election season

During any election season the number of phone calls in America goes through the roof. Doesn’t matter if you are on the National Do Not Call list…political calls are exempt. During election season we screen every phone call that comes in. If you don’t talk to the answering machine and sound like someone I know…it doesn’t get answered.

Tonight we had let multiple phone calls go unanswered. A few minutes ago my oldest daughter (who didn’t know why we weren’t answering the phone) answered a phone call. She brought it over to me. I got on and the guy started going into his spiel about wanting to ask questions of voters about certain candidates and issues. I very politely said, “No thank you.”

At that point the guy is reaching for the button on his phone to hang up and mumbles the word “a##hole” under his breath before he actually hit the button. Not only are you one of the people disturbing the peace of my home, but you insult me before hanging up. Now I could have hung up on the guy in mid-sentence, but no…I was polite enough to wait until he got to a pausing point and politely tell him no. There is a reason I don’t answer the phone…being polite apparently doesn’t pay. I will still continue to be nice if one of them gets through the screening process again, but this type of thing is why I despise election season.

I really wish I had listened closer to which group he was with. It was something that sounded like “Public Insights”.

January 24, 2008 Posted by | life | | Leave a comment

New cell phone – Moto Q9c

For the last few years, my cell phone has been a PDA phone. My first PDA phone was a Treo 650. Very nice phone. At some point last year, I had the opportunity to switch to a Windows Mobile 5 based phone (PPC6700) for no charge…essentially I could sell my Treo 650 for the same amount I could buy the PPC 6700 for. No brainer…right?

I will say that I did enjoy a few things about the phone. I liked the large slide out keyboard, the touchscreen, voice dialing, internet access. It was difficult to make a one handed phone call with. A friend of mine calls it the “tree phone”…if you try to make a call while driving…you will hit a tree.

There was one particular aspect of the phone that I despised…battery life. Standby time could be summed up as “you dang well better plug it in at night.” Talk time? How about using one percent of battery per minute talking?  Oh yeah…those times are with everything but the phone turned off. Wi Fi is turned off. Bluetooth is turned off. Not connecting to the EV-DO data network. If you turned those things on…it was much worse. Battery life made the phone just simply unusable.

I’ve been looking at other PDA phone options for a while. Because I’m with Sprint, I restricted my looking to phones offered by them.  I hadn’t found one that I thought would be better, so I kept holding off. Then in December I noticed that Sprint had a new phone…the Motorola Moto Q 9c. After doing a bit of research I found a few interesting tidbits. Continue reading

January 20, 2008 Posted by | tech | , , , , | Leave a comment

No Jumping From Bridge

Why is this sign even necessary? Only in an area with a bit too much alcohol consumption would any normal person need to have this warning posted.

No Jumping from Bridge

January 17, 2008 Posted by | comedy | | Leave a comment

A day in the life of Jarvis

This post was written about Monday and Tuesday of this week. It’s a long post, but I had a lot to say about what went on in my mind and heart that day.

>>>>>>>>>>>>>>>
I’m tired today. I’ve been on a hunting trip in Mississippi with my brother for the last week. A few days of waking up before 4am to get in the woods before daylight will do that to you.

3:55am – alarm on my cell phone goes off. Wow…I forgot to change it from the obnoxious alarm sound to one a bit more subdued.

I stumbled through getting ready and out the door. Gathered a couple of granola bars and water for breakfast. Packed snacks and lunch in a cooler. Loaded up my gun and extra clothes…it’s 29 degrees.

Jumped in the car and started the hour drive to the hunting property. Who else is on the road? In rural Mississippi at this time of morning? Probably just other hunters like me. Oh wait…there’s something else on the road…something I’ve never seen while driving…a coyote. He ran across the road in front of me and then ran down the other side of the road as I passed him.

As I drive along the various back roads getting to Jefferson County, I can see plenty of beautiful countryside passing by. Rolling fields. Lush hardwood forests with tall mature oak trees. Numerous stands of plantation pine…someone’s timber investment. Then I come across some ugly scraggly spots where a timber investment has been harvested.

Eventually I see a fox and three deer. Had to slow down to keep from hitting a little 6 point buck that crossed in front of me. He saw his shadow made by the headlights and was looking away. He was running very gingerly…his hoofs aren’t made for running on asphalt.

Finally get to the hunting property around 5:30am. It gets light at 6:15, so I’m in good shape. I get out and start piling on more layers…knowing that I will take them all off later…it’s supposed to warm up to 60 degrees later. Throw everything onto the tractor that I will drive to the back of the property and start the ride back.

I get to a spot a couple hundred yards from my stand and park the tractor and walk the rest of the way. I get to the stand…a climbing stand…one that you strap around the tree and use the upper and lower portions to climb up the tree. I spend the next five minutes raising the top section, then pulling the lower section up with my feet…a foot or so at a time until I’m about thirty feet off the ground where I can see a long way in all directions. I’m hot. I should have unzipped a couple of layers before starting the climb. This has also taken longer than I wanted. I should have woken up fifteen minutes earlier. It’s already starting to get light. I wanted to be settled in the stand while it was still pitch black.

A few minutes later I look to the horizon. I can see the sharp contrast of the trees silhouetted against the orange ribbon of daylight. Each black branch stands out sharply against the colorful backdrop.

Looking out across the field in the growing light, I can see the misty whiteness that the frost on the grass creates. Later as the sun hits the grass it will create patches of golden grass on this white canvas. But for now it is a rolling landscape of miniature ice crystals.

The birds have awakened. They are flitting about. Some are tuning up their voices for the day. Others are busy digging in the leaves for breakfast. There is a busy rustling all around. The shaking of branches and the sound of claws on bark signals that the squirrels have started their morning routine also.

The tree I am in stands at the edge of an oak forest. Behind me is a jumble of trees and undergrowth. Easily discernable paths through the undergrowth show where my quarry might travel. However the primary spot that I am watching is the overgrown field in front of me. This field used to be cut low…back when my grandfather was a full time farmer. But he passed away twelve years ago, and it was many years longer than that since he worked this field. One side of the field has lost ground to the forest that continues to encroach. Except for a few clearings and a road, the rest is a jumble of tall grass and briars.

For an hour I sit watching the world come to life. I cautiously move my head around to look for any deer activity, but mostly I try to remain motionless. The crisp morning air bites at my nostrils, and even the exertion of climbing the tree has given way to a slight chill.

At the far end of the field, a flash of brown. Then another. I quickly wind my scope up to 9x and look downrange. Three deer. All does. I slide the safety off and settle the crosshairs on the shoulder of one. I squeeze off a round. The air explodes. Three patches of brown disappear back into the woods where they came from…a clean miss…I forgot to aim high, they were 350 yards away. I settle back into my seat and wait.

Slowly the woods come back to life. Squirrels scamper. Birds rustle. Chipmunks chirp…yes chirp…I watched him do it. There is a steady drip around the forest as the sun begins to melt the frosty covering.

More brown movement. A single doe. She moved quickly into the briars. Wait she came back out. Again the safety is slid off. Again the crosshairs settle. Again the air explodes. This time I’m confident of a hit. It was only 150 yards away. I unload my gun, disconnect my safety harness and reverse the process that got me up the tree. Once I reach the bottom I leave behind all of the non-essential things…basically everything except my gun and knife…and head out to find my deer. Once I reach the spot where she was standing I start looking. I’m not liking the looks of this. The frost is still perfectly intact on the grass. There is no blood. I look. I hunt. I search. I walk. Nothing. Another clean miss. I don’t know how, but I have missed again.

I head back to my stand and grab my snack…then walk to the stand at the other end of the field. I’ve made enough noise at this one. The field is split in two. The half that is in the shade is still wrapped in its blanket of ice. The half in the sun is a pleasant golden brown. As the next hour passes, nothing moves except the line of gold that overtakes the shade. Eventually I decide it’s time to head back to camp for lunch.

Back at camp, I shed the extra layers of clothes and dig for my lunch. Looking around, I settle into a chair on the porch of my uncle’s cabin. A can of cold soup. A brownie. A drink. A simple lunch. Sitting back, I’m the only one on the farm. The quiet solitude is calming. Only an occasional car passes by the old country road. I wish my wife was here to share it with. I’m looking out on rolling hills in front and behind. A pecan orchard to my left…right behind my grandmother’s house.

It’s empty now. All that’s left are the memories. Oatmeal cookies. Catching bees in jars on the flowers in the summertime. Climbing the pine tree that’s no longer there. Fishing in the pond behind the house. Big family dinners. Sitting at the kids table. Chicken and dumplings. Lots of pleasant memories.

The TreeAs I walk around the hill that the houses are on, I’m deciding if I am going to hunt this afternoon or not. I decide that I’m at least going to make my annual pilgrimage to “the tree“. The tree has the remains of a deer stand in it. When I was a baby, my dad had a choice…hire a babysitter or take me hunting with him. He built a special deer stand in an old oak tree. He tacked an army blanket between the branches and would lay me on that to sleep. He would climb up another ten feet and bowhunt for deer. A few boards and a couple of ropes are all that remain, but that stand is forever etched into my past. I visit it every year. It is surrounded by the pine trees that my dad planted when I was a kid. He had cancer and knew he would never see them to maturity. He planted them to look out for his family.

CisternWhile standing under the tree I get to thinking about him. I haven’t visited his grave in several years. That’s it…hunting is done. I walk back to the car. Once I get there I take a brief detour to take a picture of an old cistern that is in the woods. Don’t know why it never occurred to me before this week, but that cistern means that a home used to be in these woods.

On the drive to the cemetery, I’m noticing rolling beautiful hills. The whole countryside is filled with peace, quiet, and tranquility. It’s been a long time since I’ve driven these roads. Not a lot looks familiar. I throw in a Garth Brooks CD, turn up the volume and belt it out along with him.

Driving down the tiny country road, I choose the best route through the myriad of patched potholes. The road winds along til the little country church appears around the bend. It has changed. They’ve glassed in the entryway where I sat as a heartbroken twelve year old and watched my uncles fill in my dad’s grave. Nearly 25 years later, that is still one of my most vivid memories.

The latch to the short chain link fence around the tiny cemetery barely latches. I wind my way through the graves to the back of the cemetery to the headstone that is a permanent bookmark in the story of my life. The first thing that strikes me is the placement of a new headstone…it is covering the end of my dad’s grave. It is sitting approximately where his left shin would be. Later my brother tells me that he’s working with the head of the cemetery to get it resolved…it had been worse…it’s already been moved once. That family simply chose a headstone that is too big for the gravesite…and it is not in the right location.

My Dad's HeadstoneI stand in front of the grave looking at the headstone that marks my dad’s life and has marked me for more than two decades. I don’t feel much. Somberness maybe. The headstone is sticking up through the covering of oak leaves that carpets the ground. On the headstone I lay the three yellow flowers that I brought from the farm. One for me, my brother, and my mother. I lay them on the base of the stone and step back to take a picture. The next several minutes are spent capturing moments of me sitting next to the stone with the flowers. I wind my way back through the headstones to the car.

Next stop is to go to the nursing home to see my grandmother. I haven’t seen her in a few years either. I get there and a nurse shows me to her room. She’s asleep. I kneel by her bed…there is no chair. She looks awful. She struggles through each ragged breath. Her eyes occasionally flicker open. From time to time, she grimaces from some unknown pain. If not for the movement of her breathing, you wouldn’t know she is alive. She looks like she is already dead. This is one of the saddest experiences of my life. I whisper to her. I pray for her. I ask God to take her home. Later my brother makes a keen observation…”she gave up years ago.” He’s right. It’s just the slow process of her body catching up with her lack of desire to live.

I leave her a note so that she will know that I have been there. It’s not much, but it’s all I have. Walking out to the car, I’m overcome with the sadness in that room. Driving away, Garth is still singing, but he’s singing alone now. I call my wife and tell her about the afternoon. She just listens and says she’s sorry for me.

After a simple supper with my mom, I walk over to my brother’s house to spend some time with him before flying back home tomorrow. I try to teach my three year old niece to call me “Favorite Uncle Jarvis”. It doesn’t stick…but I keep trying. I am however successful in getting her to say “parallelogram”. It’s really cute coming out of her mouth.

Patrick and I get some good visiting time and dream about the hunting camp we want to build this year. I head back to my mom’s house around eleven. I still have to pack. I end up in bed around 2am. The alarm is set for 7.

Addendum:
The next morning is the mad scramble to get dressed, finish packing, load the car, grab breakfast, drive to the airport, drop off the rental car, drag stuff to the terminal, then wait for the plane. I miss my wife. I am really ready to see her again.

I sleep on the plane. Longer than I thought I would. Not long after waking up we start the decent into Orlando. Looking out the windows I see the flat landscape passing by. I see the crisscross of roads. The myriad of lakes. But what stands out to me the most is how many buildings are out there. Houses, businesses, roads…a concrete forest. I hear the roar of the jet engines and the whir of the air vents around the plane.

Traffic is heavy driving home. Everyone has to be first. Airplanes roar overhead. Getting in bed later that night, the sound of a car races down my neighborhood street.

My heart longs for the countryside.

January 17, 2008 Posted by | guns, hunting, life | , , , , , , , , , | 3 Comments

Now THAT’s a Christmas Tree!

Here is a pic I snapped of Julie standing next to the Christmas tree in her parents’ house. She is 4′ 11″. The tree is approximately 17 feet tall. The guys at the tree farm they got it said it was the biggest tree on the farm. BTW…I did no trick photography to make the tree look bigger. I held the camera level at standing height…what you see is an accurate representation.

Christmas Tree

December 29, 2007 Posted by | Misc | , , | 1 Comment

NASCAR bumper sticker

My wife saw this bumper sticker last week. It read, “Let’s play follow the leader. 3

Now, to anyone who doesn’t follow NASCAR, the “3” is a reference to Dale Earnhardt, Sr…The Intimidator.

I thought it was amusing…a reference to a dominant driver talking smack. Then Julie pointed out that it could also be seen as a bit morbid…Dale, Sr. was killed when he ran into the wall on the last lap of the 2001 Daytona 500.

Uh…really don’t want to follow quite like that…that is a bit morbid.

December 23, 2007 Posted by | sports | , , , , | 1 Comment

Computer Warranty: Dell vs Apple

A year or so ago a co-worker of mine had his Dell Latitude laptop at home. He had a webcam hooked up to it and was attempting to get his infant son to smile/laugh/something into the camera so that his grandmother on the other end could see it. So he is bouncing the kid attempting to get the smile/laugh, and the kid throws up on the laptop…just puked all over it. He quickly puts the kid down, unplugs the computer, takes it apart, cleans it out, but it was too late…it was toast. The next day he calls Dell’s tech support and told them exactly what happened…didn’t even try to fudge it…”my kid puked on the computer.” The response? “Let’s see…you have CompleteCare. No problem. We’ll send the parts to the technician, and he’ll come to your house to fix it tomorrow.” No questions asked…simply “we’ll fix it.” Very nice!

A couple of weeks later my co-worker was in a meeting with our corporate Apple rep. I’m pretty sure that it was our Apple rep along with the regional sales manager also, but I’m not totally sure about that aspect. Anyway, my co-worker told them about what happened with his computer and how Dell responded. He then asked them, “What would Apple do in this situation?” Apple’s response?

“We would sell you a new computer.”

Let me repeat that in case it went by too fast for you…

“We would sell you a new computer.” No apologies. No qualifications. What awesome customer (no) service!

I like the fact that the computer that I am writing this on (Latitude D830) has complete warranty. If something flips out, I will have someone coming to my location the next day to fix it, and I’ll be back up and working. I depend on my computer too much to risk being unable to do my job while I ship the computer off for repair service. For that matter, I had another co-worker who was on his way out of the country one time and had the following experience. This next quote is a correction from my original post. He saw my original post and replied with the correct story via e-mail. I copied in his email with his permission…and left his name out per his request.

“I was flying to Japan. The night before, in Orlando, certain keys would no longer work – to the point where I couldn’t even log in to the machine. I did what I could that night but couldn’t fix it. The entire keyboard was hosed. I called Dell during my layover in Dallas and a tech came to the residence I was staying at in Portland. He replaced the keyboard before I flew out of the country the next day.

“Obviously I don’t believe Dell is perfect b/c, as a veteran tech, I have had my share of frustrating experiences with them. Still, this is one of my favorite stories about excellent customer service.”

Oh…and before someone replies with the tired old comment of “Macs don’t break.” Just stop. We all know that’s not true. Don’t even think about throwing that garbage around. I work around entirely too many of them to believe that.

Now…I know this story is likely to annoy a few Mac fanatics. I am not trying to flame bait the Mac community. This post is simply relaying actual events and actual conversations that my company has had with Dell and Apple. But based on the response to my previous posts that highlighted a security issue with Leopard and the attitude of certain Mac users, I know that a bit of flame response is a possibility. If you feel you must…go ahead…I have thick skin; I can handle it.

December 19, 2007 Posted by | comedy, computers, kids, tech | , , , , , , | 13 Comments

Fake cashiers check scam

I’m currently trying to sell our minivan on cars.com. On Saturday, I got a phone call from a potential buyer. It was a phone call through one of the services for the deaf…so I’m talking to an operator who is reading to me what the other person is typing and then typing what I say in response. The caller made an offer that sounded good, then e-mailed me with details for closing the sale. However through the entire call, I just had feeling that this was a scam. Why would a person in Wisconsin want to buy an eight year old van in Florida that is listed as “fair” condition? That just doesn’t make sense.

As soon as I got the email, I knew that I was right. It was a fake cashiers check scam. Basic gist was that he was “offering” to send me a cashiers check for more than the purchase amount and have me wire the balance to him. Sorry dude…I may have been born at night…but it wasn’t last night. What made it even funnier was the name that the scammer used. Shawn Combs. Dude! P Diddy wants to buy my eight year old minivan! Yeah…right.

So…my first inclination is to send back a nasty email. Then I thought for a second. Naw…I don’t want to send an e-mail that he will just delete. If possible, I want to screw his world. I called the Secret Service instead. Continue reading

December 17, 2007 Posted by | Misc | , , , , | 1 Comment

Twelve Days of Christmas – Straight No Chaser

Got a link to this over email this morning. It is an acappella group from Indiana University named Straight No Chaser singing a version of “Twelve Days of Christmas“. I’m amazed at how they keep their parts straight in this. It includes a bit of “12 Days”, “Rudolf the Red Nosed Reindeer”, “Dreidel, Dreidel, Dreidel”, “Santa Claus is coming to Town”, “Deck the Halls”, “Carol of the Bells”, “The Boar’s Head Carol”, and wraps up with “12 Days” sung to the tune of “Africa” by the band Toto.

December 14, 2007 Posted by | comedy, music | | 2 Comments